Frequently Asked Questions
Everything you need to know about shopping with Sold Out.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that limited edition drops may have specific 'final sale' conditions noted on the product page.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. As a general rule, our streetwear fits are slightly oversized; we recommend sizing down if you prefer a slim fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your products ethically manufactured?
Yes, we partner exclusively with fair-trade certified factories that ensure safe working conditions and fair wages for all garment workers.
Can I cancel or modify my order after it's placed?
Because we aim to ship orders as quickly as possible, we can only guarantee changes or cancellations within 60 minutes of order placement. Please contact our support team immediately for assistance.